Delivery Information

Delivery of your parcel will most likely be made via IFS Global Logistics, if not it will be delivered by Hermes, Royal Mail or our own delivery drivers. Average delivery time for a purchase that was made before 1pm, is 2-4 working days. For an item that is purchased after 1pm, the delivery timeframe is 3-5 working days from date of purchase. These expected delivery dates will depend on availability of items and time of year (in particular national holiday periods).

Postage & Packing (for online purchases, includes insurance) rates are as follows:

Northern Ireland

Free delivery for orders over £50 (excluding large electrical appliances & furniture).

Orders under £50 will be charged at £3.99 per order.

Delivery of large electrical items will depend upon radius from the store. When you enter your postcode to have the item delivered, the website will either inform you that you are outside the radius we can delivery large items to, or it will inform you of the exact price of delivery.

Furniture delivery charges, furniture Items will show 2 options:

‘Collect In Store’: Free collection from the store, a member of staff will contact you to let you know when the item is available and arrange a collection date/time.

‘Furniture NI’: delivery within an approx. 30-mile radius of the store, £15.*

 

Large Electrical Items will show 4 options:

‘Collect In Store’: Free collection from the store, a member of staff will contact you to let you know when the item is available and arrange a collection date/time.

‘Large Electrical NI’: delivery within an approx. 30-mile radius of the store, £10.

‘Large Electrical Removal NI’: delivery within an approx. 30-mile radius of the store and removal of your old appliance, £17.

‘Large Electrical Delivery & Install NI’: delivery within an approx. 30-mile radius and installation of the appliance, £35.

Some large items will not be available to purchase online, if you’re having any issues or want more information please call us to discuss delivery arrangements.

Republic of Ireland

There is currently an issue with the website accepting deliveries from the Republic, due to it needing a particular postcode format. We can deliver certain smaller items down south, if you want something delivered please give us a call on 02892 662707 ext. 240/229 and we will try out best to get it sorted for you.

UK Mainland

Free delivery for orders over £50 (excluding large electrical appliances & furniture).

Orders under £50 will be charged at £3.99 per order.

There are restrictions on certain items being delivered to mainland UK, simply due to the high risk of them arriving damaged, such as crystal etc. When you enter your postcode at the checkout, the website will either inform you that you are outside the radius we can deliver the items to, or it will inform you of the exact price of delivery.

Large electrical & large furniture items are currently not able to be delivered to anywhere outside of NI.

No matter what delivery option you choose, delivery charges will always be displayed on the checkout page before you complete your order.

Click and Collect

Free collection from the store, a member of staff will contact you to let you know when the item is available and arrange a collection date/time. If the item is in stock, generally speaking, it can be collected the same day. T&Cs apply.

Opening hours (for order collection) are Mon to Sat 9.00a.m. –5. 30p.m. Please note there is no collection available on Sundays & remember to check opening hours during bank holidays.

If you include your mobile number on the order form, we will ring you when it is ready, if you do not provide a number, we will email you when it is ready. The staff member that contacts you will let you know where to collect the item from, it is likely to be from the department the item belongs.

Smyth Patterson Wedding List

Orders placed from wedding gift lists will be kept in-store for delivery to the Bride & Groom. The system may still ask you for a ‘Delivery Address’, this does not mean the item will be delivered to you. For more information on the Smyth Patterson Wedding List service check the information under ‘Wedding List Terms and Conditions’ (https://bit.ly/2R9LdUf) & ‘Frequently Asked Questions’ (https://bit.ly/2N4U88b), give us a call on 02892 662707 EXT. 229/240 or come see us at our store in Lisburn.  

*Checking prices this is below the average furniture delivery charge for NI.

Smyth Patterson - 028 9266 2707
18 Market Square North
Lisburn
Co. Antrim
BT28 1AF
Northern Ireland
Tel: 028 9266 2707
Fax: 028 9260 1367
Mon: Phone For Opening Hours
Tue: Phone For Opening Hours
Wed: Phone For Opening Hours
Thu: Phone For Opening Hours
Fri: Phone For Opening Hours
Sat: Phone For Opening Hours
Sun: Closed

Company Registration: NI 1910
Place of Registration: Northern Ireland
VAT No. GB 251872847

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